Contact Green Acres Group

Lawn treatments typically begin in March or April, depending on weather conditions and route density. Your first service will be scheduled within one week of signing up, either during the current treatment round or the next available round.

You'll receive 3-5 days advance notice before your first scheduled service appointment. Our lawn care specialist manager creates the service schedule daily to optimize route efficiency and ensure timely service delivery.

If you're enrolling for multiple services, keep in mind that different treatments are performed by different teams and may be scheduled a few days to a week apart. For example, your first fertilizer and weed control application may be scheduled separately from aeration and seeding services.

The first complete treatment round is typically finished before mid-May, so you can expect your initial services well before the summer season. To get your lawn on our spring schedule, reach out to our office today to sign up.

We can schedule estimates during the following times:

• Thursday: 11 AM to 4 PM
• Friday: Available (with exception of 1:30 PM meeting)
• Wednesday: After 11 AM (particularly for the Rockford area)

Our morning mandatory meeting runs from 9 to 10 AM, so all estimates are scheduled after 11 AM. The latest appointment time we can offer is 4 PM to ensure our estimator can return to the office.

When you schedule an estimate, one of our specialists will visit your property to assess the work needed and discuss the project details with you. We typically schedule appointments for the following week from your initial inquiry. To book your estimate appointment, give us a call during business hours or submit your information online.

We provide weekly lawn mowing service only — bi-weekly service is not available. Our weekly schedule is designed to keep your lawn looking its best and healthy throughout the growing season.

Here's why weekly mowing works best for your lawn:

• We cut grass to a recommended height of 3.5 to 4 inches, which helps grass withstand summer heat, stress, and drought conditions
• Weekly mowing ensures your lawn maintains an optimal appearance given typical rainfall patterns in our service area
• Each service includes fertilization with weed control treatment, so you're getting comprehensive lawn care with every visit

This consistent weekly schedule keeps your grass healthy and your lawn looking great all season long. If you'd like to learn more about our weekly mowing service or discuss your lawn care needs, contact us today to schedule a consultation.

We keep the payment process simple and convenient. We keep a credit or debit card on file and charge it the day after service completion. We only accept electronic payments through our secure system—we don't handle cash or checks.

Here's how the process works:

1. Before service: You'll receive a notification via email and/or text message the day before your scheduled appointment to confirm we're coming.
2. During service: We perform the work at your location.
3. After service: The following day, we charge your card on file and email you a paid invoice or receipt for your records.

Payment setup options: You can provide your card information online through your emailed estimate, by phone with our representative, or during your initial service call.

For recurring services: If you have weekly mowing or other regular services, we charge your card the day after each service is completed. Annual services automatically renew each year, with the option to modify or cancel at the end of each billing period. To set up your payment method or discuss payment options, contact our office today.

No, your presence is not required for the service to be completed. Our technicians can perform the work whether you're home or away, and we'll make sure everything is taken care of.

Here's what you can expect:

• Advance notification: We'll contact you the day before our arrival, typically via text message, phone call, or email, so you know when to expect us
• Access to your property: Please ensure gates are unlocked and there are no barriers preventing technician access to the areas we need to service
• During the service: If technicians need clarification on anything, they'll contact our office, who will reach out to you
• After completion: We'll notify you when the work is done and may leave a yard sign or door hanger confirming service completion

While not required, being home is helpful if you'd like to immediately review the work and address any concerns with the crew before they leave. For estimate reviews, you'll need to be present to approve the estimate with the crew before work begins. If you have any questions about access or special circumstances, just let us know when you contact us to schedule.

We keep you informed about your service visits through multiple notification methods to ensure you don't miss any important updates.

Standard Notification Schedule:

• Email and text message one day before your scheduled service
• Text message confirmation after service is completed

For Aeration and Seeding Services:

• Initial notification sent one week in advance of the service date
• Reminder notification sent one day before the scheduled service

Additional Details:

• Service notifications include the scheduled date and a note that service is subject to weather conditions
• If weather interferes with your scheduled service, we'll re-notify you and reschedule your appointment
• After service completion, technicians may leave a yard sign and door tag as confirmation
• Payment is processed the day after service by charging your card on file, with a paid invoice emailed to you

All notifications are sent to the contact information and email address you have on file with us. Since scheduling is done daily to account for potential weather variations, you'll always have clear notice before our team arrives. If you have any questions about your upcoming service, feel free to reach out to our office.

We offer flexible options for getting an estimate and scheduling service to fit your preferences.

Getting an Estimate

You can receive an estimate in two ways:

• Remote estimate: We provide quotes using satellite measurements. Simply provide your address and contact information, and we'll send you a quote without requiring an in-person visit.
• In-person estimate: Contact our office by phone to arrange a convenient time for a representative to visit your property. Our team will assess the required work, provide a detailed quote, and you're welcome to be present to discuss specific needs and highlight areas of concern.

Accepting Your Estimate

Once you receive your estimate, you can accept it in the following ways:

• Click the accept link or checkboxes sent to you in the email
• Call our office to accept over the phone

Payment and Scheduling

After accepting your estimate, the next steps depend on the service type:

• Services requiring a deposit: A 50% deposit is required to confirm the labor rate and schedule your service. This can be paid by credit card over the phone or using a card on file.
• Services with no upfront payment: You'll receive an email to update your payment method. Billing occurs the day after service completion.

Once payment is processed, you'll be scheduled and notified of your service date.

Ready to get started? Contact us today to request your estimate and schedule your service.

Yes, we offer several discount options depending on how you'd like to structure your service:

• Multi-year agreement discount: Sign a three-year agreement and receive a 20% discount on your second and third years of service. We can also lock in that lower price if you continue service after the initial agreement period ends.
• Annual prepay discount: Prepay for your service at the beginning of the year and receive a 5% discount. This works especially well if you add at least one additional service (such as grub control) to your four-step fertilization program.
• Referral credit: Existing customers can receive a $100 referral credit for successfully referring a new customer who signs up for services.
• Pay-as-you-go option: If you prefer flexibility, you can opt for a pay-as-you-go model with a card kept on file, with no long-term commitment required.

The best discount option for you depends on your preferences—whether you value long-term savings through multi-year agreements, upfront annual savings, or the flexibility of paying as you go. Contact us to discuss which option makes the most sense for your lawn care needs.